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What is StratOp?

StratOp is a strategic system that helps your team clarify where you are, where you’re headed, and how to get there. It’s used by organizations big and small, from billion-dollar global corporations to small nonprofits and churches of all sizes.

The StratOp Process will:

  • Give you perspective on the StrategicOperational, and Financial parts of your organization.

  • Help you know where you are today.

  • Clarify where you should go next.

  • Give you a customized plan on how to get there.


What Is The Process?

More than a planning event, the StratOp process is a comprehensive system for your organization.


You and your team will gain perspective on internal and external realities facing your organization. Through the process, your team will craft strategies and a core plan that can be measured, incrementally installed, and adapted to internal and external realities.

Learn more at the Paterson Center...

We use customized tools to guide your team through the phases of the StratOp process...

What You Can Expect

A Holistic Approach

The StratOp system looks at your entire organization as one organism with its various organs working together for overall health.

Enterprise Health Management

All voices from your team have the freedom to speak into the health of the whole business. You will manage the entire enterprise towards health.

Adaptation to Change

Constant adaptation to change on the micro and macro levels is built in to the StratOp process. As you work the system, it will guide you towards perspective on change and how to respond to it.

Logical Work Organization

Form follows function and structure forms around the substance of the core plan. How you organize yourself logically flows out of the process.

Multi-Dimensional Leaders

Built into the StratOp system is a leadership development component. As you work the plan, those with leadership competencies and potential are given an opportunity to develop, grow and lead.

Address the Strategic, Operational, and Financial

Both the Strategic and Operational need to be financed. The StratOp process weaves these three elements together like three strands to a rope.

It's a Management System

The StratOp process is a system by which you learn to adapt to change, reinvent yourself when needed, make cross-functional decisions, and develop your people.

A Relentless War on Waste

The process is a cross-functional, horizontal system. Because of this waste is continuously exposed as you manage your StratOp plan.

Breakthrough Performance Drivers

You will identify performance drivers that control the outcome of your plan’s success. From there, the system guides you to manage them towards higher performance.

Identify Enterprise W.I.N.’s

Lou Holtz coined the term W.I.N.’s, standing for “What’s Important Now.” The StratOp system guides you to focus on, and manage, your W.I.N.’s because you can't do everything at once.

Meet Certified Facilitator Eddy Smith


"I have a passion for leadership and strategic planning.   As a leader, I know the importance of good strategies that motivate and provide growth.  After more than 20 years experience in businesses and nonprofits, I've seen many strategic planning efforts.  Some good, some not.  

StratOp is the best I've ever seen at connecting teams with vision and purpose in ways that turn into strategies and actionable steps, moving everyone towards the goal.


Moving forward on a strategic plan takes great courage.  Through the StratOp process, I can help you and your team do it with joy and purpose.


Contact me and let's get started!"

~ Eddy Smith



The StratOp process accomplished something that our group was not able to accomplish in a year's time on its own.... we came out in-sync about where we stand as an organization and what our goals/aspirations are.

~ B. Huddleston, Health Sciences and Assessment Librarian, Texas Christian University Library, Fort Worth, TX


What do I get at the end of the process?

You get a ready-to-install, customized strategic operating plan, both in a Plan-On-A-Page format and with a supporting playbook (hard copy and electronic versions). You get unity and alignment in leadership. You get clarified roles and a plan to move towards your vision while resourcing the staff to tend to the operational realities they face.

Who should be involved?

Having the right people in the room is a key component to a successful StratOp. The ideal team is comprised of six to twelve persons who are the key voices in your organization; who come from a variety of functions, are a healthy mix of ages, gender and tenure and above all, are those who can think like a “shop owner” regardless of their position.

Where will we meet?

Your office, our office, or another site. They key is to find a comfortable, distraction-free place with plenty of wall space to which we can temporarily attach your charts. It would be best if the space allows us to leave up the charts over the three days while we meet.

What is the role of Facilitator?

As facilitator, I am Process; you and your team are Content. I manage the strategic planning process so you and your team can focus on developing a plan that will bring your team to breakthrough levels of thinking. If necessary, I will slow down the pace in order to ascend to the mountaintop of perspective. This is not a cookie cutter process. Rather, it is a very creative process. And it’s fun!

Is ongoing support provided?

As your Certified Facilitator, I will be with you on site for each one of the creation and implementation meetings and am then available for monthly coaching and quarterly on-site visits to ensue a smooth transition to operationalizing your strategic operating system.

What does "StratOp" stand for?

The word “StratOp” blends two words vital to a successful strategic planning process. “Strat” stands for strategic, the art of planning for tomorrow, today. “Op” stands for operational, the discipline of managing today, today. The Paterson Process is a Strategic Operational planning process: we must plan for tomorrow – today while ensuring we manage today – today.

Your organization's future begins today...
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